Field Service Executive

Fulltank Technologies Pvt Ltd
Bengaluru
Bengaluru
6 months
Experience preferred
10,000 - 16,000
Monthly salary
Full Time Job
Job schedule
Work days
6 per week
Shift timings
Morning Shift (male only)
9:30am - 6:30pm
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Minimum Requirements

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Compulsory
Education
12th Pass mandatory
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Experience
Minimum 6 months of experience as Delivery Boy or Operations Executive preferred
Communication
Functional English skills. Ability to Speak.
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Functional Hindi skills. Ability to Speak.
Functional Kannada skills. Ability to Speak.
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Age
Above 18 yrs
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Gender
MALE preferred
Skills
automobile
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Automobile Maintenance
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Automobile Service
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3 more
Ownerships
Android Phone
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Bike/Scooter
Documents
Cheque Book / Pass Book
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Passport
Voter ID
7 more
Others
Candidate should bring all the document at time of Joining.
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Candidate should join within 1 week of accepting offer.
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Expected Salary
Notice Period

Job Description



FullTank Technologies Pvt Ltd is led by an experienced team of professionals whose complimentary skills ensure that we have deep expertise in Automotive after sales management, IT development and flawless execution and scalability. To ensure optimum customer service, we’re hiring a Service Advisor to work with our clients. Your job will be to coordinate with Garages when customer’s vehicles need repairs. We’re counting on you to develop extensive product knowledge and to serve our customers with a friendly smile and honest guidance. We offer in-house training and support as well as competitive compensation. You will be reporting to Key Account Manager. Along with this, you have to identify the new garages to serve our customers better and faster. Candidate should have should have technical as well good knowledge in keeping relationship with customers.
Job Roles & Responsibilities: –

 Contact Customer to get leads on Service Requests  Ascertains automotive problems and services by listening to customer’s description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules  Verification of Garage Estimates based on customer service requirement  Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer’s approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation  Gather Spare Purchase Requirement from Garages  Focus on increasing TAT  Track service request and ensure timely delivery of vehicles  Maintaining SLA



About Company

Fulltank Technologies Pvt Ltd

Fulltank offers an array of services to choose from offering the best price with premium services. We offer customizable service offerings enabling corporates to design their own service experience.
Our expert team of advisers and delivery managers makes sure that the customer has a convenient & hassle free service experience.

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Operations Executive
Operations Executive in Fulltank Technologies Pvt Ltd